SMS for Healthcare
SMS healthcare solutions with Textedly are fast and readily available. While you have to make a lot of time to get through emails and make two or three points of contact with a pager, texting is instant.
Most people scan through texts very quickly. The tiny pieces of important information that it takes to run a hospital or health-related business are easily absorbed via text on-time and without delay.
How SMS Improves Healthcare Practices
Staff Scheduling
Implement healthcare SMS to streamline communication among staff. Handle scheduling, shift reminders, and roster updates with ease.
Appointment Reminders
Utilizing SMS appointment reminders will drastically reduce no-shows for your practice. You can easily set up and schedule appointment reminders with Textedly.
Aftercare & Management Plans
Easily keep track with patients after they’ve been treated. With SMS, you can send information about your aftercare and management plans to enroll patients.
Getting Reviews
Use SMS to garner reviews from patients about their experience at your facility. Textedly makes reputation management easy for healthcare providers.
Emergency Alerts
Use SMS to quickly send out emergency alerts to patients that might be in immediate need of care.
Healthcare Notices
Send notices and reminders to patients about outstanding payments or other important updates needed.
Prescription Updates
Utilize text messaging to inform patients about prescription updates to provide a better patient experience.
Promotions
SMS is an excellent way to send promotions to new or existing patients. Customers will receive your promotional offers instantly and are more inclined to respond.
Healthcare organizations love using Textedly
Texting is Thriving in Healthcare
Texting in hospitals is done on secure applications in order to remain HIPAA compliant. Text messages to patients have several HIPAA requirements, like not using both first and last names in case the phone is lost or stolen.
When best practices and HIPAA regulations are observed, texting increases communication between physicians and patients as well as between staff by a significant amount.
Benefits of Sending Healthcare Messages
One study in Seattle, for example, was able to test out different wording to find the optimal format for 30-day immunization reminders. Some texts were more effective than others.
Using this format, how much could communication improve between healthcare providers and patients? Because the texts are so easy to send and short in format, health care providers have a better chance of A/B testing their copy to find actionable templates.
Some other benefits of a health SMS include:
- Texts are safe to send on secure platforms like Textedly to protect patient information.
- Patients have easier access to appointment reminders via text message.
- Patient safety. Poor communication with patients leads to unnecessary illness.
- More actionable information is available to the patient regarding their health care.
SMS Templates for Healthcare
Hi Lisa,
We'd love to hear about your recent appointment.
Please rate your experience on a scale from 1-5 with 1 meaning extremely unsatisfactory, and 5 meaning extremely satisfactory.
Text STOP to end
Hi Jason,
You are due for your annual physical.
Please reply Y to this text message to schedule an appointment.
Text STOP to end
Hi Diane,
This is a confirmation that we have received your question for Dr. Kramer. Please expect a call back by the end of the day.
Text STOP to end
Sending Healthcare SMS Messages With Textedly
SMS for Healthcare FAQs
Texting enhances communication between healthcare providers, patients, and staff. And when communication is thriving, so are you.
- Staff scheduling
- Appointment reminders
- And more